Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
Collaborate with associates and promote teamwork to help achieve company/store goals
Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment; tender transactions using company best practices
Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials
Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
Recommend coffee shop items to customers to ensure they get the products they want and need
Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise
Check product quality to ensure freshness; review “sell by” dates and take appropriate action
Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
Label, stock and inventory department merchandise
Report product ordering/shipping discrepancies to the department manager
Stay current with present, future, seasonal and special ads
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
Notify management of customer or employee accidents; report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential job functions of this position with or without reasonable accommodation
QUALIFICATIONS MINIMUM
DESIRED
$17.38 - $26.15 per hour
...franchise owners started out as CSRs, Delivery Drivers, or Assistant Managers! What are you waiting for? Apply today!Minimum Age 17+ years old, Positive Personality, Customer Service Oriented, Clear Energetic Voice. Training - Orientation and training provided on...
...Job Description Job Description This position will train on 1st Shift & transfer to 2nd Shift (estimated January 2027). JOB SUMMARY: The Supervisor directs the activities of the department for the desired accuracy, quality and quantity of work. ESSENTIAL...
...industrial contractor in an entry level driving position that has nothing but growth opportunities... ...Driving Single Axle 16' to 30' Flat Bed Trucks, Pickup Trucks, and Operating Various... ...etc. NO CDL required and NO DOT experience required![Requirements] Prior...
Headlight, an agile software company, is hiring a Psychiatric Mental Health Nurse Practitioner to deliver high-quality tech-enabled mental health care. In this hybrid role, youll provide psychiatric assessments, diagnosis, and medication management via in-person and telehealth...
Barista Position at Hy-Vee Coffee ShopAt Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.Job Title: BaristaDepartment...