Job Description
Be Part of a Team That Truly Makes a Difference At Surgical Solutions, a healthcare solutions company specializing in mission-critical support for hospital operating rooms and sterile processing departments, we're driven by a simple but powerful mission: to improve the lives of the patients and healthcare teams we serve. Joining us means more than just a job - it's about being part of a supportive, innovative culture where your work matters. Here, you'll grow, collaborate, and help create better outcomes every day. If you're looking for a place that values your passion and purpose, Surgical Solutions is ready for you.
Duties & Responsibilities Operating Room Support - Set a high standard of performance for staff and peers.
- Understand surgical procedures and anticipate the needs of staff and surgeons to ensure exceptional service.
- Pre-Operative Setup:
- Confirm all video and surgical equipment is fully functional.
- Arrange monitors and equipment according to surgeon preferences.
- Intra-Operative Support:
- Verify proper connection and operation of all necessary equipment.
- Address supply needs promptly and assist OR staff as requested.
- Post-Operative Turnover:
- Collect and inventory instruments and equipment for cleaning and sterilization.
Instrument and Equipment Management - Maintain strict standards for decontamination, inspection, assembly, wrapping, and sterilization of surgical instruments.
- Ensure no instruments remain at shift end.
- Manage laparoscopic equipment, including routine maintenance and coordinating repairs.
- Keep surgeon preference cards current and accurate.
Professional Conduct and Availability - Provide consistent, high-quality service while fostering professional relationships with OR staff.
- Demonstrate punctuality and flexibility; available for on-call and rotational shifts including weekdays, weekends, and holidays.
Technology Utilization - Learn and effectively utilize all required technologies per company policy.
- Use company devices to access systems such as ADP, Outlook, Concur, Slack, and SCMP as needed.
Other Responsibilities - Support team and hospital operations by performing additional duties as assigned.
- Manage company property responsibly; loss or damage may result in repayment.
Skills & Abilities - Reliable with consistent on-site attendance; able to work any day Sunday-Saturday including 24/7 rotational coverage.
- Capable of working under high-stress conditions and making critical decisions in emergencies.
- Build positive relationships with clients and colleagues while maintaining professionalism.
- Thrive both independently and as a team player with respect and consideration for others.
- Adapt quickly to a fast-paced hospital environment involving exposure to bloodborne pathogens, chemical disinfectants, and infectious materials.
Physical Demands - Perform tasks involving bending, squatting, kneeling, crawling, and maneuvering heavy equipment.
- Stand for extended periods and lift or carry items weighing up to 50 pounds (or more with assistance).
- Meet vision and hearing requirements, including color recognition, essential for job duties.
- Wear personal protective equipment (PPE) such as gloves, gowns, and eye protection as required.
Qualifications Education - High school diploma or GED required.
Certifications - Certified Registered Central Sterile Technician (CRCST) or Certified Surgical Technician preferred.
- CRCST must be obtained within 120 days of hire (some accounts may require this upon hire).
Experience - Preferred: One year of OR and/or Sterile Processing Department (SPD) experience.
- Required: 2-5 years of face-to-face customer service experience.
Additional Requirements - Strong communication skills with the ability to anticipate and respond quickly and accurately.
- Availability for 24/7 hospital coverage, including rotational shifts on weekdays, weekends, and holidays.
- COVID-19 vaccination is required for this position.
Job Tags
Shift work, Weekday work